We hope you’re satisfied with your Bangs shoes! If something is amuck however, Bangs may be returned for a refund or exchanged for any reason within 30 days from the shipping date with an original receipt1. After 30 days, unworn and unwashed merchandise may be returned in the original packaging containing a receipt showing the date of shipment.
All return packages must be shipped using a service that tracks packages, such as FedEx, UPS, or USPS (ask for services that have tracking options). We cannot assume responsibility for misdirected or lost shipments.
To begin the exchange process, you must send an e-mail to email@example.com containing the following information:
Bangs Returns c/o DDI
3375 Joseph Martin Highway
Martinsville, Virginia 24112
After your shoes meet inspection by our warehouse, you will receive a refund or an exchange!
All refunds will be made to the original form of payment.
1If receipt was issued digitally, you will need to print a copy and include it in the return package.