We highly recommend checking out our detailed FAQ page before you reach out! We have a small (but mighty!) team of 2 customer care humans and our FAQ page might be able to help faster.

For email support, contact help@bangsshoes.com.

For text support, message us here.

During our normal workflow, Customer Care is available via email and text Monday through Friday (and some Sundays). Holiday hours may vary.

If you do not hear back from us within 48 business hours, please double check your outreach to ensure that you used our correct contact information.