Shipping Insurance

$ 1.99
Spend $60, we'll add a free floral crossbody bag to your order!

Our Shipping Insurance provides a little peace of mind in the off chance your package is lost, stolen, or damaged on arrival. Please reach out to help@bangsshoes.com if you have any questions!

Returns & Exchanges

We can process a return or exchange on any unworn shoes within 60 days of your order date. We highly recommend testing your shoes around your house with socks on before you wear them outside!

We are unable to process returns or exchanges on any worn items, for any "FINAL SALE" shoes, international orders, and certain Swag items (socks, beanies, shoelaces, patches, stickers, postcards, etc.)

For the full policy please read here.

Sizing

Our shoes are unisex, made for all humans. BANGS Shoes run mostly true to size.

If you're ordering high tops, low tops, slip ons, or platforms that are NOT made from white canvas, order the size you wear the most.

If you are “in between” sizes (unless you have a wide foot) we recommend that you order down a half size.

Product Care

We spot clean our shoes with natural soap, water, a cloth (or toothbrush!) and a bit of elbow grease. We recommend doing a spot test before cleaning with any soap to make sure that the soap does not alter the canvas color!

Please do not put your BANGS in the washing machine or dryer! Please do not let dry in the sun. The sun can alter color.

Materials

Our shoes are made with heavy canvas body with vulcanized rubber sole and toe cap. Vegan-leather tongue logo. Aluminum front lace up eyelets. Additional foot bed and arch support. Reinforced heel counter.

Shipping Details

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once an order is placed, we are unable to alter or cancel it.

We cannot update mailing addresses after an order is placed so please also double (and triple!) check your mailing address before you submit an order.

If you must update your mailing address post purchase, there is an $18 fee (passed from FedEx). If your address is unable to be changed through FedEx and your shoes are returned to the warehouse we will have to process them like a normal exchange.

Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We ship through FedEx.

We are unable to ship to PO Boxes.

Have another question?

Check out our FAQ page linked here.

Or contact us here.

Customer Reviews

Based on 26 reviews
62%
(16)
4%
(1)
4%
(1)
8%
(2)
23%
(6)
M
Megan
Secret garden platform

These are really well made and super cute! BANGS are one of my favorite shoe brands! The customer service is very quick and responsive!

A
Anonymous
Most comfortable high tops I’ve ever had

I was able to wear these for 8/9 hours straight with no pain to the bottom of my feet which is more than I can say for my work boots. I also went on a trail after it had rained and almost all of the mud that was stuck to the bottom of the shoe fell off on its own after a few hours of walking. The only problem I had was after a day of walking the shoe began to rub on the back of my heel and pinkie toe causing them to hurt, but that could have been because I tied them too tight and/or I needed a half a size bigger. All in all I will be purchasing these again whenever I need new walking shoes.

A
Alyssa H.
Clueless

What was that even for really? But I guess. Also I would buy another pair of these but I’m waiting for the right pair to drop.

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